I have been with them for almost 5 years now since my ex was arrested in Florida when visiting his sister there (he had no idea that he would be taken away by police).
He has never returned home after this incident so it's hard not having him around but their service is great! In fact last year they even helped me get custody over another man who beat up mine at work while she took care of our daughter!! They are really good people from what i've heard which makes working through difficult situations easier knowing someone else understands these types if problems too well as myself haha :) The only thing could possibly improve upon would probably just help make more options available maybe? But everything works out fine though :D Great customer support staff - very helpful throughout every step we go thru together during case management / mediation process etc..