The best thing about this software is that it helps me to connect my clients easily in real time, which makes them feel more comfortable when they are dealing with us! They can also see what I am doing at any given moment so there's no need for constant communication between both parties.
There isn't anything bad as of now but if we have an issue or something goes wrong then our customer support team will help resolve all issues related to their platform within 24 hours (which was not available before). We use ant marketing mainly because its easy to understand and simple to implement compared to other platforms out here like Hubspot etc.