The best feature about Panjiva is that its platform provides you with all your needs in one place. This makes it easy for customers to find the data they need. The customer service can be improved upon. Sometimes, I have found it hard to reach customer support when I need some help related to my account. I would recommend using Panjiva if you are looking for reliable market intelligence. I use Panjiva to find suppliers and manufacturers of goods and services. It helps me to stay ahead of competitors who might be trying to get hold of the same products or services.