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1275 Review
42 Karma

Review on Mercato by Brian Kumar

Revainrating 5 out of 5

Easy ordering, convenient pickup & delivery

I like that it's user friendly for customers to order online through their mobile devices and access my store from anywhere! The customer service leaves something to be desired sometimes. It can get extremely frustrating when you have questions or issues with orders but they are not always able to help. We don't use any other systems currently so there isn't much competition in this space right now. However if you do we would definitely consider looking into them at least as an option because of how easy our customers find us using the system. We're solving the problem of getting food delivered quickly by allowing our clients to order groceries through their phones easily and conveniently.

img 1 attached to Mercato review by Brian Kumar

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Pros
  • Ease of use
  • Easy Ordering & Payment options, especially good having your own private portal within each account.
  • Excellent Customer Support is readily available throughout all channels (phone/email)
  • Prompt delivery time slots provided per request /order# upon placement via email which helps ease anxiety over shipping timelines even more than just ordering directly though website itself could offer same feature without
Cons
  • I will keep silent