The customer support team is very helpful and responds quickly to any questions you have. They are always willing to go above and beyond to help out. I'm in a unique situation where I need to use multiple software programs, but Darkroom has been easy to integrate with my other products. I can't think of anything specific that I dislike about Darkroom. If there were something I disliked it would be because they could do better at improving their product, not because I didn't like what they offered. I am looking forward to having all of my business needs under one roof. Previously we used several different software programs for our photography business, so this will be great! It's hard to find a solution that integrates well with the systems you already use. Darkroom Core does just that.