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1 Level
764 Review
37 Karma

Review on Wisetek DataKillers by Savoeun Ramirez

Revainrating 4 out of 5

Excellent Customer Service & Reliable Solution

The team was very professional, courteous, knowledgeable, and responsive to all of my requests. They were able to quickly identify issues with my current data wipe software and implement fixes for me. They also provided additional services that I did not know about until after they had completed their work. I would recommend them to anyone looking for an honest, reliable, and trustworthy data wipe solution. We have used several different vendors over the years. This is by far the best vendor we've worked with. Their customer support has been excellent. They are always willing to listen to your needs and provide solutions to fit those needs. They also take the time to explain what you're purchasing in detail so there isn't any confusion on your end.

Pros
  • Quick response from Customer Service
  • Great communication throughout process when necessary.
  • Very helpful knowledge base articles (for both our employees)
  • Technical documentation available through online portal as well!
Cons
  • Somewhat pricey at first compared other providers' offerings.
  • Upfront costs tend be higher than average
  • Additional fees can occur if certain configurations or environments aren’t