I ordered this to match the matte black accents we just changed in our bathroom. The product is matte black as described and is a great size. The first one I ordered had a white cutout on the spout. That's why I ordered a replacement because it's the first thing you notice when you look at it. Today a replacement came with not one but two white notches on the nose. I'm not sure if it's the same for everyone or I'm just unlucky. Unfortunately I will come back and try another brand. UPDATE (December 1, 2020): Customer service is fantastic. Received several emails asking how the product is. When I mentioned the problem I got my money back and I didn't even ask! The product works great, is a good size, the description is accurate and complements any black accent in my bathroom. I managed to get some color to hide the white spots and now it looks perfect!
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