I love that you can see when they are doing their deliveries for other companies. The software is so easy to use and makes it simple to enter in all the orders and invoices. The interface isn't great and I also dislike the limited number of countries. Waybill always tracks shipments and orders all over North America very well but I wish it was a little more expansive on different areas of the world. It is a great way to keep track of customers' orders and their own. I love that you can track all of my packages from start until end so it is easier for me when i need something picked up or delivered in between times too!! It's super helpful because sometimes things get lost along their way which makes them lose time waiting around while looking through papers just trying figure out where they are as well if its even still there. Nothing really but would like more options added maybe some ways we could pay bills online instead having cash come over each week etcetc.