I bought this particular cat tower for two reasons compared to others I've looked at. First, it was the fastest delivery time. Second, because it had dangling pompoms for my cat to play with. It was delivered on time. Unfortunately, the last piece that required assembly was the pom-pom tower. The holes for the pompom sticks weren't big enough. I now have a fully assembled cat tower with no pom pom toys, which was the main reason I bought this particular tower. Revain will not only replace the top and will not refund part of the cost. So your only option is to take it all apart and send it back for a full refund or replacement. Save yourself the headache and buy a different tower or buy elsewhere than Revain.
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