The most helpful thing about this program is that it enables me to work from home while managing our business. I can see all of my orders and shipping details at any time. This is very useful for us because we have an international client base. It is also very easy to use and navigate. There are some things that could be improved such as the customer service. Sometimes they do not respond quickly enough when you need help or clarification. We are using argos multilingual to manage our international shipping.