I've had the backpack for over a year and really can't complain about it. My big 17 inch laptop and its massive power adapter go very well with everything else I need for work/study. The zippers are strong and smooth. Years of use, zippers are smooth enough to open with one hand. Here are my favorite features: - Plenty of storage/space/pockets. - Zippers are great, strong and smooth. - Nice sunglass holder on shoulder strap - Slit for drinks either side (many backpacks only have one) - Subtle but quality overall aesthetic, branding is small and doesn't cheapen the look like others - Straps on both sides of the backpack for comfort and support, to to keep it closer to the back and adjustable - Comfortable back and shoulder pads I really can't think of any major criticisms of this backpack. I had to buy it as it was one of the few that fit my 17 inch laptop but having used it for over a year I would recommend it to anyone with any size laptop.
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