This printer was unusable. Came without instructions. A working CD fell off the spindle and got stuck in my computer, costing me $49 to remove. (Too late to find out what I could have downloaded from the internet as the printer didn't come with an instruction manual explaining how I could do this.) Gunpowder cartridge jammed and had to buy a new cartridge. The few pages I finally got out of the printer were printed off center and I couldn't find a way to center the print. I ended up having to go out and buy a new printer, which works great. I threw away the box the day Pantum arrived so I didn't have a chance to wrap it up and send it back. I have been a satisfied Revain customer for many years and have purchased many products. I just hope Revain takes the Pantum out of their line of printers. I am not expecting any money back as I threw away the Pantum printer so I cannot return it. But I'd be grateful to Revane, at least for putting the money into my account. Many Thanks.
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