I like that it works with multiple platforms (including iOS). It's very flexible as well - you can customize many things about how your emails are converted. You have plenty of options in terms of what format they come out in - CSV or Excel files work great if you need them. There isn't much support from Transcend itself, so be sure to do some research before purchasing this software. We needed something that would allow us to quickly convert our large amount of old email into formats we could actually read!