Purchased this item on July 20th. I received it in about 2 weeks (first week of August). On September 13, one of the arms broke. The return and refund policy is only valid for 30 days from the date of purchase which means I had about 2 weeks to determine if the arm would support my Dell monitor which weighs less than 13 pounds which is significantly less than 19, 8 is. Pound is the maximum weight limit they state in their description. If you buy anything from this company, make sure you understand the deadlines. If you wait a few days before taking it out of the box and you encounter any problems, you're on your own.
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