It's easy to use and has great customer service. I like that it allows me to create playlists and then easily share them with my team. The interface can be a little confusing at times, but they are always fixing things very quickly so that's not an issue. They have been great in getting me set up and making sure we are using all of the features we need. I think the best part about Sound Suit is the ability to share our music library across our office and our clients. We have shared our music library with everyone and they love it!