The team has been very responsive to my needs, providing feedback quickly with suggestions for improvement as needed! They have also provided me many examples of their work that I can refer back too when making future decisions about our branding/marketing materials (elevator graphics included). Would like more flexibility around deadlines & budget constraints - but they are working hard at solving this issue so it's something we'll be able solve together soon enough :) We're currently using them mainly just to create elevator signage / marketing material etc., which seems pretty straightforward from what i've seen thus far though there may well be other benefits down line?