The ease of use is a great thing. It is very easy to learn the ins and outs of this software. This software has allowed us to have better oversight of our data governance. We used to be able to see who was accessing what data without having to look through an excel spreadsheet or other tool. Now we can see it in one place. I wish that there were more ways to customize this software. Maybe some add-ons would help? There really isn't anything I dislike about this software. It is very easy to use, has many features, and allows for much better oversight of our data.