Damaged Based on some reviews, mine wasn't damaged. The packaging was damaged and questionable, but the product survived with some damage to the underlying woodwork that did not affect its structure. The gray has some brown undertones, but that was fine in my case. So not really just grey. In general, I am satisfied with the size and color, purpose and functionality of the product. It's new so I can't say how it will hold up yet. It's semi-rigid but comfortable.
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