I really like how easy it was to set up our new system! It's very user friendly which makes my job easier when training employees. And their customer service has been great as well!! They were always there if we had any questions or needed help with something in between calls/emails from us (which wasn't often). Nothing at this time but they have provided me several options should anything happen down the road. If nothing happens then no issues here either :) Have them install an accounting software package since most companies use Quickbooks now anyways - saves money by not having two separate programs installed separately.