I like that there are so many options for notifications, and that the platform is very intuitive. I wish I could send out more than one email per day, but I understand why this would be too much. There is a lot of room for improvement - especially in terms of making it easier to find bugs/issues. It's not always easy to find information about an issue. This makes it difficult to know what to do next. We have been able to solve issues with our customer service department by using The Bug Squasher. They are very responsive and helpful.