The blanket worked fine for the first year, then sat in the linen closet without washing. In less than a year the reel stopped working, ie the controls would immediately jump to the third level and would not adjust to lower levels. The litter did not warm. Sunbeam reported the problem and provided a plug/unplug solution. If this did not work Sunbeam was advised to return the cast to the factory at our expense. Resetting the route did not fix the issue. The cost of returning it has deterred me from sending it back. This is the last Sunbeam product we will be purchasing.
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