It's easy to use, it works well with our organization & allows us access from anywhere we need at any time! I wish there was more flexibility in how often you could update your password or if they were willing/able to add other security features such as 2FA (if allowed). We are looking into adding additional integrations but right now this seems like too much work when most of what shield already does can be done through their API directly anyway which would solve many problems. The main benefit so far has been ease-of -use while securing sensitive data stored within sales force cloud applications.