Rockpapas are well made, sound and look great and have a good range of colors for the money! Love the name and logo too! I bought 3 pairs for my kids last April and unfortunately 2 of them failed, most likely due to a kink or loose wire at the connection point to the headphones. That's typical of cheaper headphones and they've lasted a year, which I think is a long time given my 7-year-old twins who don't use them daily, so I won't rate poorly the categories offered by Revain. .If there was a durability category I would give a lower rating as they are not strong enough for my twins. They cost so well it's hard to complain. The return window closed a long time ago on ordering, but since it's been less than a year and I really like these headphones, I emailed RockPappaDirect via the Revain app with a request to send me a replacement. I will update this review so everyone will know if to reply and if to replace. When they send a replacement the rating quickly reaches 5 stars and I will comment on the excellent customer service experience as this is another category we consumers are really interested in!
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