The best thing about this software is its user friendly interface which makes it easy to use even by non-technical people like me! I don't have any dislike or dislikes with regard to cimasoftware so far but would love if there were more features added in future releases of their products such as better integration between Outlook & Salesforce CRM's etc., It has helped us streamline processes within sales department at work thus reducing time spent doing manual tasks thereby increasing productivity levels while also saving money too!