A good workflow system without endless customization options to get it exactly how we want our process flow should be done in an easy manner with all available features integrated into one interface (and not several). I dont like that you cannot easily customize certain aspects of what's made by other companies - so its always "do as they did" which can make sense at times but also makes me wonder if there are better ways out here sometimes- too many people doing things differently than eachother =) maybe try this software before buying? We're using PGTM mainly because everyone else uses similar tools & processes already! This allows us more work efficiency together w/o any learning curves or additional costs since others have created something usable right from day 1 when starting new projects etc.. I enjoyed working with processgene very much and how quickly it was installed in our environment - we were up-to speed from day 1! There wasn't anything that i dislike about this product or any other aspect of using procengenetm as compared to benefits realized by implementing ProcEngNetteTM. It's been an awesome experience so far and have had no problems thusfar while utilizing PROCENGENETM. We are solving many issues related to employee performance/succession planning at my organization.