I love that it can be easily customized and is always up to date with the latest developments in the WorkForce Management space. There is a lot of resources available to help when you are stuck. The interface is not always the most intuitive. It can be a bit difficult to navigate on a mobile device. The product is not cheap, which is a downside. WorkForceOptimizer has allowed us to automate our payroll, make it easy to onboard new employees, and streamline our onboarding process. We have been able to improve the accuracy of our paychecks as well.