We bought this backpack for our daughter earlier this summer. She started using it only at the beginning of the current school year (2021), and by the end of the second day it was already falling apart. The body of the backpack seems fine (i.e. two days later) - this is the base which I expect to be a more durable material as the part of the bag that goes to the bottom fails. It seems that the manufacturer used some kind of leatherette with a plasticized coating, which peels off in the form of bubbles at the seams and in random places on the whole surface. I seriously doubt this is a genuine JanSport backpack. Luckily, Revain stood by the product and allowed us to print a return label even though the 30 day return period was about 30 days past. Revain gets 5 starts. This backpack gets 0.
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