I love the chatbot feature. It's so easy to create a chatbot that can solve my customers' problems. The bot is very helpful and I can send messages to my customer anytime. I can also send images to my customer if I want to. Sometimes, it's slow when I'm using it on my mobile. I also don't like the fact that sometimes I have to refresh the chat for the chatbot to show up. I also wish that the chatbot could send me a reminder about sending an order to my customer. It's so helpful to me. It gives me an automatic reminder to send the customer an order.