I like how easy it has been for me as an IT admin in my office with limited technical skills to manage all of our servers across multiple platforms without having to jump around between many different software programs or learning new ones each time we need something done. It's not very intuitive at first but once you get used to using this program there are no problems! We're able to work together through remote access whenever needed and collaborate more effectively than before which helps us better serve our clients who have become accustomed to working remotely via video chat/Skype etc., so they can be assured their data remains secure when away from home base.