I like how easy it was from start till finish! The customer support team are amazing at getting back with you when needed too!! Nothing really i dislike but would say maybe some features could be added or made easier? Maybe an option where we can just have one screen showing all our shipments (no need 2 screens). But other then this everything works great so far. We use logisticTme because they were recommended by another freight forwarder who had been using them before us which gave me confidence knowing their reputation already existed within my network/industry etc.