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Switzerland, Bern
1 Level
730 Review
70 Karma

Review on POZEAN by Jake Hillyer

Revainrating 1 out of 5

POZEAN: Review of a Letdown Online Home Improvement Store:

Unfortunately, I have had a very negative encounter with POZEAN. I discovered their online store to be deficient in a number of areas, despite their claim to be a one-stop shop for all your home improvement requirements. The first issue is that they have a small selection of products, and many of the ones I was searching for were out of stock. Since I couldn't locate everything I needed in one location, I had to go shopping for the remaining items elsewhere. Second, the products I did obtain were of subpar quality. The plumbing appliances I purchased were of shoddy construction and started to leak after only a few uses. Additionally, the flooring materials were of poor quality and did not withstand everyday wear and strain well. Last but not least, their customer support was completely useless. They were slow to reply and unrepentant about the inconvenience when I contacted them to express my concerns about the defective products. Overall, I am unable to endorse POZEAN as a trustworthy internet retailer of building supplies. I'm frustrated and disappointed by their limited product assortment, low-quality goods, and subpar customer service.

Pros
  • Website that is simple to navigate and provides extensive information.
Cons
  • There are some products that are sold out.