The "one for all" product description states that the remote control works with all Samsung TVs, including plasma TVs. Since Samsung stopped making plasma TVs in 2014 and I bought my TV in 2012, I was confident that the remote control would work. After going through all their troubleshooting methods I called them and after re-troubleshooting and talking to their call manager they said it wouldn't work. Your device may work with most Samsung TVs, but not all. The fact that they include plasma in their description makes it particularly egregious.
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