I was afraid to order something without reviews but I couldn't find another portable closet that I liked as much so I took a chance. I had to collect 4 pieces. I called the company's customer service on the number provided on the Revain order and a real person answered me! She said they would email me to let me know how they would fix the problem. I didn't receive an email, but after 3 days I received a brand new box! Not just the missing parts, but the whole. I'm a single mom so I put everything together myself and it was so easy! It only took about 15 minutes, no tools required. The fabric feels flimsy when you put it together, but don't worry, after each layer is finished, this fabric is DURABLE! Much stronger than I expected. I use it in the laundry to hold a few things we wear a lot and to hang things that crease easily or don't dry well enough. And when company comes and I don't want them to see our clothes, I can just undo the velcro on the front and it falls down to cover it! Oh, and the company ended up emailing me and asking me to keep the other kit with the missing parts so I didn't even have the inconvenience of boxing it up and sending it back. Overall I am 100% satisfied with this product and company and will definitely buy from them again.
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