I like that we can see exactly what our fans are saying about us, it gives us insight into who likes our product and who doesn't. It also shows us which posts get the most engagement. The only thing I dislike about Loud Crowd is that they don't have an easy way for us to export all of our data. We need to be able to pull this information in order to make sure we're running campaigns correctly. If you want to know what your fans are saying about your business online then Loud Crowd is one of the best tools out there. They are very helpful with any questions or concerns we might have. As mentioned above, we were able to find out what our fans thought about our company by looking at the comments left by them. This allowed us to make changes to our products and services before launch.