Within 2 minutes of opening and setting up to the moment you wanted to update, it required a restoration for unknown reasons. I spent over an hour with Scott at Apple Support after a 15 minute break and we did everything from a hard reset to disabling my PC's firewalls to deleting and reinstalling iTunes to even switching to Tier 2 support. We spent time looking for this code. In the end Apple said it would be better to return it as it would be VERY expensive to send in for repair. They believe that the problems are related to the internal storage. Note that this iPod came with an aftermarket charging cable, not the original they asked for. In any case, it really put me off buying repairs again for a while.
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