I used this software in my previous job at another firm where we were managing multiple properties for our client base throughout New York City (NYC). It was very easy-to use when it came time that tenants would call with questions or issues about their units/apartments etc., as well as being able see what other clients had posted online regarding similar problems they may have been having while living there - which helped us solve some of those same concerns immediately if not sooner than later! The only thing is sometimes after working long hours during normal office days, evenings and weekends; even though most people who worked here are great folks themselves from all over so many different states / countries too ;-) but still can't seem t work overtime without getting into trouble because its such an important part fo running any organization's day by das! Overall good service.