I did a lot of research looking for a microphone for teaching, online games and recording. I finally installed Jalb TalkPro. The mic arrived on time and looked great. Well organized package and easy assembly instructions. When I followed the steps, the computer didn't recognize the device. The microphone didn't work either. When I pressed the button nothing happened and it stayed red. I got tired of solving problems and ended up asking for help. I emailed Jlab for help. I got. a message which may take some time to get through to me due to Covid. (No problem, I get it). I then contacted Revain for a refund as it prompted me to work with one of their techs. Long story short, this process took over an hour and I left very frustrated (not Jlab's fault). I sent the first microphone back and ordered a second one. He also arrived on time. try to be in top form. This tone is on. I could tell the microphone was picking up noise, but again my computer (MacBookpro) didn't recognize the microphone. Like the first time, I got tired on the second computer with the same problems. During troubleshooting, the microphone stopped picking up noise, turned off, and would not turn on. Jlab called me back that day, I explained the problem and with no troubleshooting just said I have a bad unit and should ask for a replacement. I replied by mail that I already have a second microphone and I don't think this project is very good. They said they didn't think their projects were bad and would pass my story on to another department. I returned the mic and then went to another brand and when it arrived it worked. No problem. Jlab sent me two faulty mics in a row and had professional customer service but didn't try to keep me as a customer. There are many good reviews for this product. I would say order S0 carefully.
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