I like how easy it is to use for both my employees, as well as myself! The reporting tools are very helpful in seeing where we can improve our processes (and they have many!).
It does not offer any integration features which would be nice if there was some kind of API available from other companies who do this type work better than zuus themselves? That's about all i dislike so far though honestly nothing comes up too often at first glance either way but thats just me being picky haha :) Our team loves using their phones while out working since its more convenient then logging into an office computer or laptop when away sometimes also helps them access information quicker especially during busy hours such as lunch break times etc!