It’s very user friendly, it has all of your employees data in one place which saves time when you have to search through multiple applications or emails looking at different people's information! I wish there was an easier way where we could access our email from within this application as well but they are working hard towards making improvements so maybe down the road if things get worse than now then hopefully those changes will come about sooner rather later? Nothing really specific just general stuff like more functionality etc would be nice however i think their customer service team do help out pretty quickly once contacted though sometimes some issues can take longer depending how busy its been over Christmas/New Years period.