Easy, reliable, fast and free for small organizations with just one or two users. Not enough options of different plans available and you need extra features in order to get more customers. I think there should be some plan with less cost/month but also bigger amount of servers. If we have only 1-2 simple employees it's better if we pay for full license because otherwise they will use our server as much time as possible (even when this is not allowed by hosting service). This way all business data are safely stored so no risks of losing them because of power outages etc.