First things first, make sure you're buying the right thing! I haven't had this problem, but I've read many reviews of different implementations of this keyboard and it's clear that the 1 star reviewer bought the wrong one. Make sure you buy the one that fits your make/model before leaving a 1 star review claiming it doesn't fit! I expected a lot for the high price but all you really get is a trendy, sleek look. I use mine on my Galaxy Tab 3, it fits perfectly. It's secure when closed, it doesn't open but it does slide a little. When it's open for use with a keyboard, there's no way to customize it. Everything stays in its place. If you look at the picture, when the keyboard is in use, there is a magnet that holds the bottom of the tablet in place on the keyboard. Depending on the position, you need a different incline. Considering the price, this shouldn't be anything fixed. For me, the dumbest and least thoughtful thing about this product is the charger. You must open the book and unprotected screen to charge the device. I've never seen a case design stupid enough to do this until now. If I had known that before buying, I would not have gone. The keyboard itself is fine, no issues. It's pretty easy to switch from a real keyboard to a virtual one. The keyboard has a physical on/off button so you can just click it to switch to tablet mode and use the virtual keyboard. You CAN use both virtual and physical keyboards. It's an option in the Samsung software, but I wouldn't recommend it. Just say you can (there's nothing more annoying than typing a document and seeing a virtual keyboard pop up every time you move your finger). fold between tablet and keyboard mode. The keyboard works great, never had connection problems. The case fits like a glove. loading order. When closed, the USB port is blocked. Price! I give 3 stars because of what you get for the price. Aside from a minor aesthetic, this keyboard doesn't cost more than $20.
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