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782 Review
52 Karma

Review on πŸ”Œ 16FT Oculus Quest Link Cable - Fast Charging USB C 3.2 Gen1 Cable for VR Headset and Gaming PC - Enhancing Data Transfer for Oculus Link Headset by Marcus Barlow

Revainrating 1 out of 5

The end fell off the cable; Apparently there is no guarantee; Response received from Revain and seller

This cable worked fine for three months. Not great but okay. I kept having connection issues when using occulus to play games on Steam through my computer. At first I thought it was just technology issues, but then the USB-C end fell off the cable entirely. Revain had a button on that order that said "Product Support," so I clicked that and chose the option to call. me. The person I spoke to on the phone said that Revain does not guarantee this product and that I must contact the seller/manufacturer directly. She emailed me a link to contact the seller but when I tried to use it all I got was a completely useless chatbot telling me to contact Revain for warranty issues . So Revain told me to contact the seller about the warranty and the seller told me to contact Revain about the warranty. Definition of "Bypass". Wouldn't buy this or anything else from this seller again. Update: Two days later and zero progress on this issue. I was on the phone with 3 different people on Amazon for over an hour and a half (couldn't reach the seller via chatbot or phone number). A second call from Amazon delayed me by 45 minutes before I gave up, hung up and asked a third to call back. I spent over half an hour on the phone with the next agent and didn't get anything with her. She promised she would call back the next day after trying to resolve this issue with the seller but she never did. It was two days ago. My judgment of the seller is pretty bad, as is the cable itself, and I think Amazon's reputation has suffered from this experience as well. DO NOT BUY FROM THIS SELLER.

Pros
  • . High quality and 12 months guarantee. High-quality spiral shielding, double grounding, ensure a stable and reliable connection. Oculus 2 Link Cable backed by our worry-free 12-month warranty and friendly customer service.
Cons
  • Don't remember