Review on 🛁 Kohler Purist Towel Shelf, Polished Chrome - K-14381-CP by Dawn Wilson

I bought a Kohler K-14381-BN Purist towel rail from Revain Warehouse Deals. According to the description, the item is free of defects. However, inspection showed that at least two of the set screw holes were cleaned and the set screws could not be installed. Revane was very good and immediately agreed to return. I wouldn't buy from Warehouse Deals again as returns and resales don't seem to be controlled. The previous buyer didn't install the screws properly and tore off the faucet holes on the shelf itself. Apparently the buyer returned the item without notifying Revain that the item was damaged and could not be wall mounted properly. I re-ordered a "new" shelf as the shelf is very functional and has a solid construction with four mounting points to the wall. The problem was ordering from Warehouse Deals and receiving a product that wasn't thoroughly tested before reselling.