I will contact the company. The coat fits perfectly and keeps my dog warm, however I had problems with the zipper from day one. It's hard to get started and the zipper won't stay closed. She unzips as we walk, leaving her neck exposed to the cold wind. I will post again after contacting the company. Update - I contacted the company and they immediately sent a replacement and included a prepaid return label for the defective cover. The new coat is perfect - the zipper stays closed. I am very satisfied with the product and the customer service. I like this coat because it combines harness and coat and is two-way adjustable. When I take it off and put my hand on my dog's back, it's always very warm. Good product.
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