It is easy to use, it's not expensive at all for what you get (I am talking about their free trial version). I've been using this software since 2014 with no problems or complaints whatsoever! The support team always replies very quickly when there are any issues that arise during usage of outlook recovery toolkit - they even resolve them in less than 24 hours sometimes!! There could be some minor glitches here an dthere but nothing major so far as i can remember. So if u r looking out for something which works perfectly well without having nay issue then go ahead and tryout Outook Pst Repair Tool kit. If ur searching for anything good regarding data backup & retrieval system then definitely give it a shot once. Data loss from my computer was imminent due too many viruses hitting me one after another till such time dat everything went haywire. !