I really like how easy it is to use! It's very simple but also has many features that make my life easier when designing websites or social media graphics for clients such as myself (and others).
The customer service could be improved upon if there was an option of having your logo created by more than one person so they can get feedback from other designers who may have different styles/ideas about what makes sense with their brand identity - this would help them decide which direction should move forward without feeling pressured into choosing something just because everyone else uses similar fonts etc., This software allows me create designs quickly while keeping up-to date with current trends within web development /designing industries today.-.