Review on ➕ Viking Revolution Beard Balm: Sandalwood Scent, Argan & Jojoba Oils - Style, Strengthen & Soften Beards & Mustaches - 1 Pack by Rebecca Rios

Doesn't smell like sandalwood. It smells like rot. After I left the above review, Viking Revolution sent me an email which I've pasted below. I didn't like the product, but I was very impressed. I appreciate the efforts to make things right. Instead of one star I changed it to three stars to denote excellent customer service. Today I read your review and wanted to apologize for the disappointment you experienced with our product. I understand you have an issue with the smell of our beard balm and I'm sorry it didn't meet your expectations. As a small business we really value your feedback so we appreciate the time you have taken to let the community know and we know your frustration. I've successfully processed a full refund for your entire purchase, even if you didn't ask us to, and I made it so you don't have to worry about sending the product back to us. An unsatisfied and dissatisfied customer is NEVER an option for us. We started this small business with a fundamental commitment to ALWAYS make our customers happy. Even if it meant losing money on those who didn't like our product. We want to thank you for trying us out and we wish you all the best --- RyderViking Revolution Support.