Our two teenagers love this backpack. Unfortunately, one of the zippers broke. We wrote to the Swiss Army because it's only 1 year old and still under warranty. Unfortunately they didn't reply so we just bought another one. It's spacious and perfect for a high school or college student. We have another one that didn't break, so hopefully it won't happen again. SECOND PURCHASE UPDATE: Unfortunately the same thing happened but its time has only passed 2 months. I will not buy this product again. And hopefully the manufacturer will honor their warranty.
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