I like how easy this software was used with my team as well! This really helped me out since we were creating reports daily which made our job easier! Also being able find files easily within different folders or sub-folders makes things so much more efficient especially when you have many projects going at once!! Nothing negative about using them :). Their customer service does help if something goes wrong though they do charge an hourly rate depending upon your subscription plan (we are currently paying $250/hour!). They also provide tutorials online regarding their products too :) So not only can i use these file management services while working remotely its helpful knowing what exactly each icon means by looking up other documents through search feature provided via google docs etc..