I used to work at an agency that worked with Exonaut RIM. The platform is robust, stable, secure and scalable. It's easy to implement for new users or existing small teams without IT departments. You can also easily add/change modules yourself should you need to do so. There are a lot of features but in many instances it can be hard to find exactly what you're looking for. We had our own dedicated team who implemented and configured Exonaut RIM using their own resources. This was quite expensive as they had other clients to support. We were able to use the platform but this did not make up for the initial cost of implementation and ongoing support.